A summary of what we are building with Eurostar — and what we need from you to get started.
Ferdinando is working with AdapttoAI to cut the technician onboarding cycle in half. The second module focuses on knowledge transfer: putting every manual, troubleshooting guide, and service record on the technician's phone — searchable in seconds, without calling the office or Italy. Onboarding goes from 12 months to 6. Senior technicians stop being the bottleneck.
Getting a new technician fully operational takes 12 months: 3 months in Italy with the OEMs, then shadowing a senior technician on every job. That is expensive, slow, and fragile. When a junior tech hits an edge case in the field, they call back to the office. When the office does not know, they call Italy.
The knowledge exists across 13+ OEM brands, hundreds of PDFs, and years of field experience. It is scattered across WhatsApp threads and lives in people's heads — not in a system.
We build a mobile companion app that gives every technician instant access to everything they need — before, during, and after a job. No more calls back to the office for answers that are already documented somewhere.
Sessions with you to map the knowledge gaps, audit the manual library, and define what "field-ready" looks like.
First version built on one OEM brand. Weekly demos. You test it on real scenarios before we expand.
A small group of technicians uses it in the field. Feedback, edge cases, refinement.
Full library indexed, full team trained, 30 days post-rollout support.
This is what we need from you before we can begin. Everything else is on us.
All documentation you have across the OEM brands — PDFs, Word files, shared drives, whatever format they are in. We start with one brand to validate, then expand to the full library. They do not need to be organized — we handle that.
What resources currently exist, what gets shared via WhatsApp, what a junior tech does when they hit something they have not seen before. A 30-minute conversation or screen recording is enough.
Session 1: We map the knowledge gaps together and you tell us the scenarios that get escalated most. Session 2: We demo the first version on real Eurostar manuals and refine based on what you see.
AdapttoAI is a consulting practice that builds operational tools for manufacturers and distributors. We do not replace your team or their expertise — we package what they already know so the whole company can access it.
We have built and sold technology companies across three continents over 15 years. We work with companies like Eurostar because the same pattern keeps appearing: excellent teams, deep knowledge, and no system to capture or share it. That is the gap we close.